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Faced with a long list of maintenance problems, our approach was to prioritise them so they could be tackled methodically. We began by resolving a blocked drainage issue and correcting a persistent overcharging error from the energy company, which had arisen due to poor administration by the previous agent.
We then turned our attention to the broken intercom system. Initial quotes for a full replacement came in at around £2,800, but by asking the right questions we identified an alternative: replacing the SIM card. This solution restored the system at a cost of just £180, a significant saving for the leaseholders.
"We have recently moved to Cube from another property management company and have been delighted with the excellent and timely communication we have received along with the proactive management of our property asset. It has definitely been a good decision to switch to Cube."

Angel, London
By stepping in quickly, we not only resolved urgent maintenance issues but also rebuilt trust with leaseholders by focusing on practical, cost-effective solutions. Our methodical approach and willingness to challenge unnecessary expenses ensured that problems were solved efficiently and transparently, with residents kept informed at every stage.
We have now started the section 20 proceedings for the lift replacement after extensive communication with the freeholder and leaseholders.
Everything we do is guided by clear, core principles.
We question default replacement solutions and look for smarter, cost-effective fixes that deliver the same outcome for less.
We assess issues by risk, urgency, and cost impact, ensuring essential problems are resolved first while avoiding unnecessary spend.
Clients and residents are kept informed at every stage, building trust and support for both day-to-day works and major projects.