Find out exactly how your block should be run...

Our no jargon FREE guide shows you what steps your agent should take—and when.

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Our Guide Covers:

In this FREE guide (which we should probably be charging for), you'll get the essentials every leaseholder needs to stay in control of their block.

We cover the 4 key procedures your managing agent should be following—especially around Section 20 major works—so you’re not left in the dark (or hit with unexpected costs).

No jargon—just the practical info you need to hold your managing agent to account and keep your service charge under control.

Testimonials

Don't take our word for it...

See what others say about the Ultimate Small Block Procedure Guide.

“I had no idea what Section 20 was or what my rights were. This guide broke it down in plain English. Now I actually feel confident pushing back when something doesn’t look right.”
Aisha R
Peckham
“Our managing agent tried to push through £60k of work without proper consultation. Thanks to this guide, we challenged it—and got it paused until they followed the proper process.”
James, RMC Director
Islington
"We printed copies for everyone in our block! No more feeling like we're being kept in the dark."
Martin, Flat Owner
Battersea, London
“Really helpful and straightforward. I used it to double-check a notice we received and found several issues. Sent it to my neighbours too."
Helen
London
FAQs

You asked, we answered...

Is the guide really free?

You’ll receive a digital PDF booklet that explains the key procedures your managing agent should follow—particularly around major works and Section 20 consultations. It includes: 5 essential procedures, 3 practical checklists, Real-life examples & Easy-to-understand explanations

How do I access the guide after downloading?

Once you submit your details, you’ll receive an email with a direct link to download the PDF. Be sure to check your spam or promotions folder if it doesn’t appear within a few minutes.

Can I share the guide with other leaseholders in my block?

Absolutely! In fact, we encourage it. The more leaseholders who understand the process, the better protected your block will be.

Will someone contact me after I download it?

We'll email you and follow-up with extra resources. Then you have the option for a free call to review your current managing agent’s performance. But there’s no obligation—just keep the guide, if that’s all you want.

Do I need any legal knowledge to understand the guide?

Not at all. The guide is designed to be clear and jargon-free, written specifically for leaseholders in small blocks who want to be more informed.