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4 units - RMC Director (Kensington, London)
Our Process
Following the retirement of their previous managing agent, the block needed to appoint a new manager at short notice. An estate agent was initially instructed but later confirmed they were unable to take on the role due to the specialist nature of block management. Cube was therefore brought in with only a couple of weeks to complete the onboarding.
We immediately worked with the directors to put a clear plan and emergency process in place, ensuring the block continued to run smoothly throughout the transition while onboarding was completed.
"Very personable and professional outfit. They have been helpful, responsive and pleasant with it. Happy to recommend."
Mornington Avenue
Kensington, London
Our solution
Once the onboarding was complete, we carried out our first site visit, which allowed us to quickly identify and address a number of immediate issues. This included appointing a new cleaning contractor and sourcing a contractor to design and build a new bin storage area, which had been causing ongoing mess and frustration for residents.
By acting decisively and maintaining clear, regular communication throughout, we were able to stabilise the block quickly. Within four weeks, the property was back up to standard, key issues had been resolved, and the directors had full confidence that the block was being properly managed again.
Our Approach
Everything we do is guided by clear, core principles.
Clear communication
We worked closely with the directors from day one, keeping them informed, aligned, and confident throughout the transition.
Speed and decisiveness
We moved quickly to take control of a challenging handover, minimising disruption and ensuring there was no gap in effective management.
Practical problem-solving
From appointing contractors to resolving long-standing site issues, we focused on solutions that delivered visible improvements in a short timeframe.